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fluent's picture
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Joined: 2021 Jan 7
my Mac broke. :(

well that was quick. i was installing a carmen sandiego game, loaded it and the mac crashed during an intro movie. well, it froze, so i restarted it. upon restart instead of doing the disk fix thing, it just booted to the smiley face and wouldn't move. i tried holding shift when restarting, still nothing. so i thought to open the case and see if there was something wrong. well, the card that plugs to the ssd was barely attached, only i didn't realize when i yanked the cord a bit to try and secure the connection. all the little pins slid out of their encasement on the clip. so i desperately tried to put them back in their little holes and a few broke off. i ended up ripping that card out and now my mac is dead. for now. i'll replace that card and hopefully the drive is not bad but it was merely a bad connection.

so, is it possible the drive isn't dead, though? it's a 160gb ssd. i hope when i replace the card it doesn't boot to the smiley face again, i already had 150 games on the drive. Sad

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Deserted's picture
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Joined: 2020 Aug 1

If something broke off, then chances are, you'll have to get a new... whatever. Without knowing what the pins broke off of, it's hard to say whether or not this is a recoverable issue. "The clip" isn't really meaningful -- is it the ssd? The card? Something else? Also... please tell me you turned the Mac off before doing this.

fluent's picture
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yes, turned it off and unplugged it.

it was the sata to ide adapter that the pins came from. the cover for the many, small pins came off and was loose in the socket of the sata drive. so i had to replace it with a 10 dollar part, the adapter. no worries, just gotta be patient until the thing gets here. Smile

fluent's picture
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ok, so i'm still having some issues. the mac doesn't really boot up, the screen stays block and although the chime happens, nothing comes on screen. the monitor says it's waiting on the computer, basically. i tried tons of key combinations and still nothing, although one time it booted up last night out of the blue, and then i had to shut it down manually again with the power switch (what is the key combo for safe shutdown, anyway?) because the top navigation bar disappeared. really hoping i can get this working again, any ideas?

24bit's picture
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Joined: 2010 Nov 19

Is the Mac booting from CD/DVD?
Not sure which DVD does work best, but a matching Tiger DVD 1 should do.
Press the C key after the boot chime to boot from CD/DVD.

The Apple Hardware Test (AHT) is also on DVD 1, usually on a separate partition.
AHT checks for internal hardware errors, lets hope there are none.

You might also try to reset PRAM:
Reset the PRAM by restarting the computer while holding down the Command,
Option, P, and R keys until you hear the startup sound a second time.
Then start up using the Software Install CD.

fluent's picture
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Joined: 2021 Jan 7

thanks. i don't have a cd though, but i tried all the key combinations. when i try the reset pram one, or the others, nothing really happens. i don't hear a second chime, no screen comes up, etc.. last night it booted up out of the blue after this happening a lot and i thought we were back and good to go. but i manually flipped the power switch again, stupidly, and now we're back to square one.

i'm not sure what to do now. the key combinations don't seem to affect it at all because it doesn't get past the first chime. it chimes and the screen and everything gets shut off (power save mode for the hp monitor).

24bit's picture
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Joined: 2010 Nov 19

Maybe try this one:
https://macintoshgarden.org/apps/mac-osx-mac-os-10-ppc #30
The Tiger CDs a bit way up should boot your Mac just the same, even If there is no HDD, you should get into the OSX installer.

This CD should boot your Mac too: https://macintoshgarden.org/sites/macintoshgarden.org/files/apps/Power_M...

fluent's picture
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Joined: 2021 Jan 7

hey, thanks, but how do i insert the CD if the drive won't open? like i said, i turn it on, it immediately chimes and nothing seems to happen. i don't think it will open the drive for me at all.

fluent's picture
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any other ideas? i have a somewhat local guy who can troubleshoot it and fix it for a price but i don't have the money to do that yet. hoping to fix it myself first. i got it to boot somehow last night and it was on all night until i hit the power button this morning. there's got to be something i can do.

SkyCapt's picture
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Joined: 2017 Jan 11

What is "it"?

fluent's picture
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dual 1ghz g4 quicksilver 2002.

SkyCapt's picture
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What version OS ?
Gr8 machine.

fluent's picture
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i agree. it's worth it to me to fix it.

OS 9.2.2 mainly, but i also have partitions for tiger, panther, jaguar and leopard.

SkyCapt's picture
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Wow, everything and the kitchen sink.

So you have "intermittent no video" and maybe seizure without booting. I'd focus on the graphics card, maybe a bad clock battery. Can you find the battery on the lobo (logic board, main board) and remove it. No battery might boot, whereas a weak battery could confuse it.

The chime means a whole lot of stuff is working. CPU, RAM, Lobo all probably working good. No second chime for doing pram reset, and no video initialization, means something is wrenching the system not simply a missing or dead gfxcard nor monitor.

Have you tried reseating the gfxcard? Cleaning your card's edge? Tried an other gfxcard? Are there PCI cards such as USB2, have you cleared out the PCI cardcage of any and all cards?

fluent's picture
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ok, i will try removing the battery next. thanks so much for taking the time to help me!

i have 2 graphics cards installed, i reseated them both. i will try to get a fuller reseat of the main one since it had an extra screw i didn't take out, but still mostly got the card unseated and back in again. haven't cleaned any edges. i haven't cleared out the pci cardcage, either, there's an airport extreme and the 2 video cards in there. i'll give these things a shot tomorrow. if there's anything else u can think of please let me know.

SkyCapt's picture
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Definitely pull all PCI cardz to find if one of them is at fault. The better of your two gfxcardz will be "AGP" formfactor not PCI. Pull the battery, see if that fixes it. And I think you can pull the AGP card and run if the AGP card is the issue - try pram reset without video cardz and maybe you'll hear the second sound.

Did you create a firmware password protection? Iirc that would stop pram reset from workin.

Oh yea, pull your storage drive (s) too. You will see firmware video if a storage drive is the fault.

fluent's picture
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so i got it working. sweet. bad news though is that the good graphics card was the culprit. sucks, i gotta find a replacement or a geforce 4ti to fit in it. or something better if it's available. any leads here?

SkyCapt's picture
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And what card is that?? I have GeForce 4600Ti 128MB but I like my ATi Radeon 9000 64MB better.

You could try fixing the card you have. Yer trouble is intermittent so it's possible it can be fixed. Are we talking about an AGP card? Can you use the PCI gfxcard without the other one in?

First, look carefully inside the AGP slot for any bent broken or misaligned pins. Use a magnifying lens. If that chks out, we could rejuvenate the cardedge. Let me know.

fluent's picture
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i'm not sure what card it is, it's a modded card by the previous owner. a 128mb radeon card somehow.

i want to put whatever the best card is in it. definitely a 128mb card i would imagine. what are some suggestions? a geforce 4ti 4800se ?

and i need something with dual monitor support.

fluent's picture
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oh, and it's not AGP, it's PCI.

what would be the best card i could put in it?

SkyCapt's picture
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Powering off with keyboard needs OSX 10.4.8 or higher. Press control^F12 actually hold them a little longer than just pressing them to see the main shutdown pop-up.

Press Cmd+alt/option+F12 to directly Sleep.
Press Cmd+control+F12 to directly Restart.
Press Cmd+alt/option+control+F12 to Shutdown.

The OSX 10.4.8 has to finish booting before these keys will work.

SkyCapt's picture
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(I figured we could lose the narrow thread formatting down here once again...)

Your PowerMac G4 came with two PCI graphics cards and no AGP card? So weird, and must have been so slow. Your AGP slot was left empty, really? It does have the AGP slot, right?

The best card will be AGP, and all cards of that period will have dual monitor support. Mac cards will have one port be ADC and the other DVI. PC cards will be 2xDVI. The Mac cards can become 2xDVI with a little adapter to make the ADC port into DVI. 64MB card is good enough.

The thing about "which card is best" is how old of support do you wish for it? Do you want the card to be able to accelerate OS9? Would you be willing to give up Jaguar+OS9 support for something "better" in Tiger?

fluent's picture
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no, it has to work well in os 9.

the AGP slot was empty, yeah. it does have an AGP slot, i believe. it has a green clamp thing around it, and it's like right under the RAM slot?

hmm, this might be tricky. i'm gonna need 1 vga and 1 dvi port. anything like that? i'm looking at the geforce4 ti 4800se. how would that be? it's not agp, though... better choice that is agp?

SkyCapt's picture
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Hell yes AGP. Don't get a VGA port card, the VGA signal can be extracted from the DVI and ADC ports with the addition of small adapters. If you get a PC compatible card, it has to be converted "flashed" for Mac compatibility.

Right the bright green encrusted slot is "AGP" for graphics card. QuickSilvers possess AGP-4x which is upto eight times faster than their PCI slots.

The best OS9 card imo is ATi Radeon 9000 - or possibly Radeon 9200/9250.

fluent's picture
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where can i find these cards, though? looking on ebay i couldn't find much. the custom card was an ati radeon 9000 i believe...

SkyCapt's picture
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ATi 9000 would not have been in PCI form. AGP only.

fluent's picture
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remember, i want to use it with tiger, too, so 128mb would be my preferred card size.

fluent's picture
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would an ati radeon pro 9000 be that significant an upgrade for me, even though it's only 64mb? there's an ati radeon 9000 128mb card, too. i believe both are AGP.