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Jatoba's picture
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Joined: 2018 Apr 16
Can't upload a specific .dmg or .zip file on a specific page

Hi, came across this issue 2 times on 2 different machines (PPC OS X Tiger G5 Quad & regular Windows 7 desktop):

I'm trying to upload Toast 10 Titanium Pro to the Toast 10 Titanium page, but the upload bar never progresses and, after a long while (which I think is proportionate to the file size), I get the error message as seen in the screenshot.

First I tried it in .dmg form, then I .zipped it and tried again, then I removed the spaces and replaced them with underscores. Same problem each time.
I have never had this happen before when uploading things to the Garden, on either of those machines. My internet connection isn't slow at all, either.

Is it a site bug? Am I doing something wrong?

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MikeTomTom's picture
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Joined: 2009 Dec 7

There's (at least) two site bugs at play, Jatoba.

  1. HTTPS and Uploading files is not working very nicely together. For now, use HTTP when uploading. It is just more stable.
  2. That progress bar has not been working for quite some time and needs to be fixed. Especially when uploading large files, getting some feedback when uploading is important.

For now, if/when that progress bar doesn't show. Just be patient and it should get uploaded OK if you access the site under HTTP when uploading. It won't always be like this and (I hope) will get fixed. It's a current issue here.

Jatoba's picture
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Joined: 2018 Apr 16

Thanks, that clears all up. I'll force HTTP then.

The progress bar always gave me proper progress feedback before, but then again, it has been some time since I last uploaded a large file. In any case, it's good to know things are being worked out. Smile

Edit: Success! I had to switch from Chrome to Firefox to easily access the HTTP version of the Garden, though, but it worked. And like you reported, the progress bar still didn't show any of the progress, until it was done.

MrV's picture
MrV
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Joined: 2018 Dec 27

(same issue as the op) I'm banging my head. I tried uploading an app under 10.5.8 with webkit and 'one window browser', then 10.11.6 with chrome and firefox, then win 7 with chrome and firefox. I just want to upload a free app : TT Dynamic Range for ppc (Very useful for us into mixing and mastering) . I dont know what to do. Two days ago, I did my first upload with Traktor dj studio 3 under win 7 and I had zero issue :/

MikeTomTom's picture
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Joined: 2009 Dec 7

HTTPS upload failing, or HTTP ? See 2nd post above.

MrV's picture
MrV
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Joined: 2018 Dec 27

Hi, http. I tried to upload the image from my last upload and it wont let me do it (same error as the op). Thx

MikeTomTom's picture
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Joined: 2009 Dec 7

On 10.5.8 try using Camino browser under HTTP only, for the upload. I don't get issues uploading with this one (except for the progress bar not working, but that seems to affect all browsers right now). Also if your 10.5.8 is Intel there is a TenFourFox Intel port for Tiger, Leopard and Snow Leo which may be useful.

Or failing this perhaps upload via the Win 7 system you were able to use, the other day.

MrV's picture
MrV
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Joined: 2018 Dec 27

I'l try camino on ppc under 10.5.8 Right now, win 7 doesnt work. Thank you Smile

MrV's picture
MrV
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Joined: 2018 Dec 27

Even with camino it doesnt work on my side. Only thing I have done since my last upload is powering off/on my router. I give up for tonight. Anyway, TT dynamic range work on my powermac. I found that "once free" plugin in my archive.

fogWraith's picture
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Joined: 2009 Oct 23

HTTPS uploading *should* be resolved now, as for the progress bar - checking into it.

Jatoba's picture
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Joined: 2018 Apr 16

To everyone involved, thanks for doing this and beyond.